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IT Service Management (ITSM)/ IT Infrastructure Library (ITIL) | Patch Management | Help Desk and Call Management | Network Management

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Automating and Optimizing Service Desk Performance by Kaseya April 2008 - (Free Research) The service desk is the first line of defense for reacting to IT issues, yet most organizations haven't designed their service desk properly. Read this white paper to learn about a solution that addresses this problem and help support your clie... (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Application Monitoring: Best Practices for Application Performance by AVIcode, Inc January 2008 - (Free Research) This white paper explores how to optimize application availability and reliability through an always on approach to application monitoring that combines reactive and proactive techniques. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

A Guide to Diagnosing .Net Application Errors by AVIcode, Inc January 2008 - (Free Research) This white paper offers a guide for effectively diagnosing .Net application health problems, code failures and performance bottlenecks. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

SpamSentinel for Lotus Notes and Domino by Mayflower Software July 2008 - (Free Research) Spam and other threats that enter Domino mail servers consume valuable storage space, cause IT Pros to spend hours fixing machines and slow down processors. This free trial IT download is an anti-spam solution that eliminates time spent dealing with spam. (DEMO) VIEW ABSTRACT | GO TO DEMO

Webinar - Complete Network Visibility, Delivered by Solera Networks July 2008 - (Free Research) Complete network visibility is delivered by capturing 100% of all network traffic, storing it, and making it available for playback, review and analysis. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

The Real Value of Network Visibility by Solera Networks June 2008 - (Free Research) This report is a roadmap for organizations that are striving to accomplish their business goals by developing capabilities and deploying technology solutions for network monitoring, analytics, and simulation. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Essential Steps for Troubleshooting .NET Application Problems by AVIcode, Inc January 2008 - (Free Research) This white paper explores how to troubleshoot common application errors, including crashes and functionality failures, for greater application performance and an optimized end-user experience. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Complete Network Visibility through Deep Packet Inspection and Deep Packet Capture by Solera Networks June 2008 - (Free Research) Deep Packet Inspection (DPI) systems can not only monitor the network and gather statistical information, but react to what it finds by blocking packets or redirecting packets and traffic flows as needed. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Improving ROI With Data Protection Management Solutions by APTARE April 2008 - (Free Research) APTARE StorageConsole provides reporting, monitoring, alerting, and capacity management for VERITAS NetBackup and IBM Tivoli Storage Manager enterprise backup & recovery systems. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

BIG-IP Link Controller - WAN Link Traffic Management by F5 Networks (E-mail this company) The BIG-IP Link Controller seamlessly monitors availability and performance of multiple WAN ISP connections to intelligently manage bi-directional traffic flows to a site, providing fault tolerant and optimized Internet access. The BIG-IP Link Controller delivers improved link performance and high availability capabilities.  (HARDWARE PRODUCT) GO TO DETAILED REPORT

The Truth about Agent Vs. Agentless Monitorinng: A Short Guide to Choosing the Right Solution by uptime software inc. July 2008 - (Free Research) When selecting an enterprise-level monitoring solution, one of the first decisions the IT department needs to make is whether to opt for an agent based, or agentless monitoring solution. This paper helps you arrive at a decision. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

up.time 5 - Powerful IT Systems Management that Deploys in Minutes by uptime software inc. July 2008 - (Free Research) Powerful and Scalable IT Systems Management for Enterprises that Deploys in Minutes - up.time provides browser-based 'Single Pane of Glass' views across domains, Platforms, Environments (Physical & Virtual), Applications, and Databases. (DEMO) VIEW ABSTRACT | GO TO DEMO

ipMonitor by SolarWinds August 2008 - (Free Research) Managing network infrastructures and minimizing server and application downtime with limited budgets and staff. Proactive issue notification is critical so IT staff can quickly isolate, diagnose, and repair problems before end users are impacted. (DEMO) GO TO DEMO

Think beyond Software Performance Monitoring: A Perspective on Your Service-Level Management Strategy by Keynote Systems February 2008 - (Free Research) One element of service level management is internal monitoring of hardware and applications. But companies now acknowledge the need to monitor Web site performance from an end-user perspective. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Application Perspective: Online Business Application Performance by Keynote Systems Keynote Application Perspective® is a software-as-a-service and root cause diagnostics solution for e-business applications. While tools you are using today provide a good understanding of site health and resource availability within your network, only Application Perspective delivers a complete operational picture into your end-users' experience.  (SOFTWARE PRODUCT) GO TO DETAILED REPORT

Improve Business Critical Application Performance on the WAN with Automated Monitoring and Reporting Technology by IPANEMA TECHNOLOGIES July 2008 - (Free Research) This Tech Talk focuses on application performance technology that automates the application monitoring and reporting process. (VIDEOCAST) VIEW ABSTRACT | GO TO VIDEOCAST

12 Pitfalls of IT Systems Management: Maximize Performance and Availability While Lowering Cost by uptime software inc. July 2008 - (Free Research) Monitoring servers and proactively managing capacity helps companies maintain service level agreements, meet contractual obligations, improve customer and partner satisfaction, and move forward into new markets. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Monitoring Windows Workstations - Seven Most Important Events by Prism Microsystems Inc. May 2008 - (Free Research) Monitoring event logs from workstations provides two important benefits a) Save money by adopting a proactive approach to supporting end users (enhanced productivity), and b) Enhance overall security of your organization. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Geek Speak: Mastering Network Monitoring in the SMB by SolarWinds May 2008 - (Free Research) Geek Speaks! Get tips on how to monitor & manage your SMB network. Do you know what's up with your network? What's going on right now with all those network devices, servers and applications holding your business together? Spend... (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Presentation Transcript: The Ins and Outs of Data Leak Prevention Tools by Reconnex Corporation July 2008 - (Free Research) This document is based on a Reconnex/TechTarget webcast entitled “The Ins and Outs of Data Leak Prevention Tools” by Rich Mogull, who has over 17 years experience in information security, physical security, and risk management. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Orion Network Performance Monitor by SolarWinds August 2008 - (Free Research) SolarWinds Orion is a web-based network performance monitoring solution trusted by thousands of network engineers worldwide. (DEMO) VIEW ABSTRACT | GO TO DEMO

Optimizing Networks and Applications for End-to-End Performance by SearchNetworking.com August 2008 - (Free Research) These Virtual Seminar sessions, led by Networking experts Larry Burton, Laura Chappell, and Peter Sevcikare are designed specifically to cover the most important upcoming issues in network management and the challenges that you'll face (VIRTUAL TRADE SHOW) VIEW ABSTRACT | GO TO VIRTUAL TRADE SHOW

Leveraging Existing Application Monitoring Tools to Enhance the End-User Experience by Keynote Systems August 2008 - (Free Research) This white paper explores an end-to-end performance management platform that provides targeted diagnosis of Web application problems. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

The ECHO™ - Cisco Connection: ECHO™, and How It Interacts with Cisco's CallManager by Teleformix. July 2008 - (Free Research) Read this paper to learn how ECHO's direct digital integration with Cisco's VoIP network enables the pooling of voice VLAN ports through SPAN or RSPAN. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Record, Evaluate, Monitor and Archive All Your Customer Interactions For your Cisco Switch by Teleformix. July 2008 - (Free Research) Call recording and review are the most effective and efficient ways to ensure your customers receive high quality treatment and accurate information. ECHO™ provides the vehicle for doing this. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

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