Captaris® Alchemy®: Document Management Software by Captaris. Captaris Alchemy gives organizations the power to archive, index and retrieve images, faxes, email, PDFs, and several other file types with an integrated and scalable more... >> Discover more offerings from Captaris.
		InfoTrends White Paper: Speeding Your Business Processes: Making Transactional Content Readily Available by IBM.. In this white paper, InfoTrends examines the business and technological requirements needed to make critical business transactional content readily available, posing IBM's more... >> Discover more offerings from IBM..
		IT HelpDesk Solution by Extraview Corporation. ExtraView IT HelpDesk Solution is a high-end solution designed to empower our customers to keep their most important customers, their employees, happy because happy, productive more... >> Discover more offerings from Extraview Corporation.

Topics Related to Your Search

Workflow Automation | Business Process Management (BPM) | Business Process Automation | Customer Service (General) | Defect Tracking | Change and Configuration Management | Call Center Management | Manufacturing Solutions (Integrated) | On-line Customer Support | Issue Tracking and Management

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Mobile Field Services Best Practices by Astea International Inc. (E-mail this company) November 2007 - (Free Research) According to Aberdeen research, mobile technology is a critical enabler of delivering efficient post-sale service and a natural tool for field service operations. Aberdeen Group examined the field service strategies, capabilities, and related technologies of nearly 250 companies. This paper provides best practices gleaned from that study. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

ExtraView 5-Free Program - Issue Tracking, Workflow, and Process Platform by Extraview Corporation (E-mail this company) September 2007 - (Free Research) Register now and start using ExtraView for free. This is not a trial version; this is the same issue tracking system used by many Fortune 1000 companies. There are no hidden "gotcha's". Use your fully functional ExtraView site for up to five users free of charge, with no time limit. (DEMO) VIEW ABSTRACT | GO TO DEMO

CS-PPLM for Automotive Suppliers - Product Launch & Engineering Change Mgmt by Configuration Solutions CS-PPLM is a web enabled solution connecting technology and your business strategy to address the entire lifecycle of the quote to award/post-award business process.  (SOFTWARE PRODUCT) GO TO DETAILED REPORT

Captaris Workflow - Business Process Workflow Automation by Captaris Captaris Workflow provides flexible, integrated business process workflow automation for organizations using Microsoft software, enabling productivity, accountability, and compliancy. Captaris Workflow tasklists can be delivered to Outlook, CMS, SharePoint, Captaris Workflow Webaccess, a web portal, or a wireless device.  (SOFTWARE PRODUCT) GO TO DETAILED REPORT

IT HelpDesk Solution by Extraview Corporation (E-mail this company) ExtraView IT HelpDesk Solution is a high-end solution designed to empower our customers to keep their most important customers, their employees, happy because happy, productive employees create and maintain happy, long-term customers.  (ASP & SOFTWARE PRODUCT) GO TO DETAILED REPORT

Customer Support Solution by Extraview Corporation (E-mail this company) As a leading software customer support solution for small companies to the world's largest organizations, the ExtraView Customer Support solution features comprehensive customer support management functionality based on the ExtraView platform.  (ASP & SOFTWARE PRODUCT) GO TO DETAILED REPORT

Bug Tracker Solution - Comprehensive Bug Tracking and Change Management by Extraview Corporation (E-mail this company) As a leading Bug Tracking Solution for small companies to the world's largest organizations, the ExtraView Bug Tracker solution features comprehensive bug tracking and change management functionality based on the ExtraView platform.  (ASP & SOFTWARE PRODUCT) GO TO DETAILED REPORT

Defect Tracker - Web-based Change Management for Manufacturing/LifeSciences by Extraview Corporation (E-mail this company) For industry-leading manufacturing and life science organizations, ExtraView Defect Tracker offers highly-scalable web-based defect tracking and change management with the flexibility and speed of the ExtraView platform.  (ASP & SOFTWARE PRODUCT) GO TO DETAILED REPORT

ExtraView Bug Tracker by Extraview Corporation. The ExtraView Bug Tracker solution was developed upon the ExtraView platform, Designed for the Web, all features, including all administrative features, are accessible through a standard Web browser interface.  (ASP & SOFTWARE PRODUCT) GO TO DETAILED REPORT

Customer Support solution by Extraview Corporation. ExtraView Customer Support provides controlled access screens where customers and partners may enter problem reports and enhancement requests over the Web.  (ASP & SOFTWARE PRODUCT) GO TO DETAILED REPORT

Defect Tracker by Extraview Corporation. ExtraView Defect Tracker provides controlled access screens where customers and partners may enter problem reports and enhancement requests over the Web.  (ASP & SOFTWARE PRODUCT) GO TO DETAILED REPORT

ExtraView IT HelpDesk by Extraview Corporation. ExtraView IT HelpDesk Solution is a high-end solution designed to empower our customers to keep their most important customers, their employees, happy because happy, productive employees create and maintain happy, long-term customers.  (ASP & SOFTWARE PRODUCT) GO TO DETAILED REPORT

Advanced Workflow: The SpringCM BPM Solution by SpringCM August 2008 - (Free Research) The SpringCM Advanced Workflow solution is designed to automate any complex business process regardless of the type of industry or the number of steps involved. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Recovery Manager for Active Directory by Quest Software, Inc Quest Recovery Manager for Active Directory offers an easy-to-use solution for fast, granular, online recovery of Active Directory (AD) in the event of inadvertent modification of AD due to software failure or human error.  (ASP & SOFTWARE PRODUCT) GO TO DETAILED REPORT

Epicor Vantage: Comprehensive ERP Software for Mid-market Manufacturers by Epicor Software Corporation. Vantage is designed to meet the needs of make-to-order and mixed-mode manufacturers. It is delivered ‘out-of-the-box’ with built-in workflow processes that enable manufacturers to manage the entire order cycle: from Marketing and Sales through Production and Planning, Sourcing and Procurement, Installation and Service, and Financial recognition.  (SOFTWARE PRODUCT) GO TO DETAILED REPORT

Visiprise Quality Management Solution by Visiprise Visiprise Quality Management expedites the disposition of incoming and in-process nonconforming materials, documents the process, and manages the corrective and preventive action process to ensure that appropriate analysis and actions are taken. Visiprise Quality Management is designed for manufacturing shop floor staff and receiving inspectors.  (SOFTWARE PRODUCT) GO TO DETAILED REPORT

Using Today's Imaging Technology to Improve Business Process by EMC Corporation. March 2008 - (Free Research) Sarbanes-Oxley was a driving force behind a rapid increase in Imaging and Workflow Automation (IWA) technologies. This report has an IWA introduction, describes the most common forms of solutions and highlights the benefits they deliver. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Register to Access the Gartner Report: Magic Quadrant for Software Change and Configuration Management for Distributed Platforms, 2008 by SERENA Software, Inc June 2008 - (Free Research) If you need an objective view of the vendors and tools that comprise the SCCM market, read Gartner's Magic Quadrant report for an analysis of the leaders in this market. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

The IT Skinny on Lean Manufacturing by Info-Tech Research December 2004 - (Paid) Improving your company's manufacturing & business processes is not simply an option in today's global marketplace - it's a requirement. Investigate the opportunities that Lean Manufacturing (LM) can bring to your manufacturing environment, and understand the role/responsibilities of the IT department to achieve and sustain manufacturing excellence. (ANALYST REPORT) VIEW ABSTRACT | GO TO ANALYST REPORT

IFS Enterprise Asset Management - EAM / CMMS by IFS IFS Enterprise Asset Management (EAM) is an information management system that connects all departments and disciplines within a company, making them an integrated unit.  (SOFTWARE PRODUCT) GO TO DETAILED REPORT

Storage-as-a-Service: Eliminating the Storage Dilemma by Iron Mountain Digital August 2008 - (Free Research) This Videocast examines how many forward-thinking CIOs are using Storage-as-a-Service solutions to free up IT resources as well as to offload the complexity of capturing, storing and protecting critical enterprise data. (VIDEOCAST) VIEW ABSTRACT | GO TO VIDEOCAST

Best Practices or Best Effort? IDG research reveals gaps between information management best efforts and best practices by Iron Mountain Digital July 2008 - (Free Research) This IDG study provides four decisive actions that respondents are taking to better manage and protect their data, but at the same time, it uncovers several critical areas where enterprises may be falling short. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Where's My Stuff?!! Managing Work-in-Process with Radio Frequency Identification (RFID) by TrenStar (E-mail this company) September 2007 - (Free Research) The advent of Radio Frequency Identification technologies (RFID) has allowed everyone from shipping companies to hospitals to create visibility into inefficient business processes. Aberdeen’s research shows that 38% of enterprises using RFID are doing so to improve the cost, safety, and reliability of managing work-in-process (WIP). (ANALYST REPORT) VIEW ABSTRACT | GO TO ANALYST REPORT

Realizing ITIL V3: Top Technologies to Drive Value by Hewlett-Packard Company June 2008 - (Free Research) Interested in ITIL v3 but not sure how to start? ITIL v3 best practices define how IT can better organize itself to understand and meet business needs, from strategy to operations and ongoing improvement. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Data Quality Strategy: A Step-by-Step Approach by Business Objects September 2008 - (Free Research) The paper concludes with a discussion on the transition from data quality strategy development to implementation via data quality project management. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

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