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Switching Essentials: An Introduction to Network Switching by Global Knowledge October 2008 - (Free Research) In this white paper, we will address the basics of this Layer 2 technology and help you get your network switch up and running. For our examples, we will use Cisco's 2950 switch. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Voice Architectures and Deployment Models by Global Knowledge December 2008 - (Free Research) Telephony design requires a solid understanding of the drivers for Voice over IP, corporate policies for infrastructure design, and telephone components. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Geek-Speak Glossary: A Manager's Guide to IT Terminology by Global Knowledge March 2007 - (Free Research) This glossary is a guide to the most commonly used and confused IT terms, designed to help managers better communicate with (and understand) their IT staff. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Optimizing Media-Rich Content Delivery with Point-to-Multipoint Label Switched Paths by Juniper Networks, Inc. November 2008 - (Free Research) This document describes how content delivery and broadcast services are challenging networks and explains how emerging technologies such as point-to-multipoint (P2MP) label switched paths (LSPs) help resolve them. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

RS-232: A Key to Understanding Data Communications by Global Knowledge October 2008 - (Free Research) Read this paper to learn the history and current application of RS-232, a standard that refers to two classes of devices: Data Terminal Equipment and Data Circuit Terminating Equipment. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Router Essentials by Global Knowledge October 2008 - (Free Research) Build a basic foundation of knowledge about routers, the devices that allow you to move packets between networks, by reading this white paper. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Practical Design for Ajax Development (Tutorial) by The Ajax Experience December 2008 - (Free Research) Ajax, new application frameworks, and more iterative development processes mean that many developers find themselves working more closely with designers or even being charged with design themselves. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Risk Management: Bridging Policies and Procedures - Fundamental Security Concepts by Global Knowledge October 2008 - (Free Research) This white paper discusses risk management as a key process in designing security architectures, including a better way for security managers to approach the security ROI issue. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

12 Things to Know When Troubleshooting Your Network by Global Knowledge December 2008 - (Free Research) This white paper addresses twelve common issues that network administrators should examine when troubleshooting network problems. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

TCP/IP Sleuthing--Troubleshooting TCP/IP Using Your Toolbox by Global Knowledge July 2006 - (Free Research) Troubleshooting is a necessary part of supporting any network installation. This paper will explain how to consider troubleshooting different problems that could exist in network. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

The New Microsoft IT Pro Certifications and Exams by Global Knowledge December 2008 - (Free Research) The MCITP assures that anyone possessing Microsoft certification has a breadth of knowledge on various products and is concerned with the network architecture and design. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Exchange Server 2007: What to Expect by Global Knowledge January 2006 - (Free Research) Microsoft Exchange Server 2007 has been designed to meet the tough challenges for a corporate communication solution and provides a rich feature set that users can access through a variety of different interfaces and devices. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Road Map To The Perfect Order - Best Practice Strategies For Success by Sterling Commerce August 2007 - (Free Research) In the quest for a perfect order, enterprises must design their new road map to address process ownership, process optimization, technology support, and solution agility. Though "perfect order" may mean so many things to so many people, 63% of enterprises, in an August 2007 Forrester survey believe that a "perfect order" exists. (ANALYST REPORT) VIEW ABSTRACT | GO TO ANALYST REPORT

MAX & Synergy by Exact Software March 2009 - (Free Research) This twelve minute presentation illustrates how existing MAX customers might benefit from Exact Software's powerful and innovative Business Process Management solution, Exact Synergy. (PRODUCT OVERVIEW) VIEW ABSTRACT | GO TO

The Executive Guide to Business Analyst and Project Management Terminology by Global Knowledge December 2008 - (Free Research) In this guide you will learn the most commonly used business analysis and project management terms and it helps you better communicate with business analysis and project management professionals. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

7 Things Every System Administrator Should Know about OpenSSH by Global Knowledge December 2008 - (Free Research) This paper will focus on the OpenSSH implementation, which was initially developed as part of the OpenBSD project and is installed by default on most modern BSD and Linux-based operating systems, including Red Hat Enterprise Linux and Fedora. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Complex Manufacturing - Executive Agenda by Sterling Commerce June 2009 - (Free Research) In this executive agenda, we will examine how you can make your business more customer-focused while continuing to cut costs and how can you extend lean principles to customer service activities without impacting potential growth. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Data Center LAN Connectivity Guide by Juniper Networks, Inc. October 2008 - (Free Research) This document introduces the issues related to changing data center needs and presents design considerations and recommendations for data center LANs. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

ePlus Technology IT Sourcing, Services, Support & Solutions by ePlus Technology December 2007 - (Free Research) ePlus Technology helps you develop cost-effective strategies that meet your immediate IT needs as well as your long-term business objectives - letting you focus on your core business. When combined with our suite of on-demand supply chain and financing solutions, ePlus IT services will help you improve asset utilization across your organization. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

A Leading Power Utility Reaches for Transactional Efficiency by Oversight Systems August 2008 - (Free Research) In this case study, a leading power utilities company had a substantial amount of money being paid out in duplicate payments and auditor's fees. Read how Oversight Systems, Inc. helped them rein it all in. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Five Basic Steps for Efficient Space Organization with High Density Enclosures by APC November 2008 - (Free Research) Crowded enclosures are not only unsightly, they also diminish efficiency and uptime in the data center. This paper provides a five-step roadmap for standardizing and optimizing organization within both low and high density enclosure, with special emphasis on how to plan for higher densities. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Understanding the Total Cost of Ownership for Endpoint Security Solutions by Sophos Inc. March 2009 - (Free Research) When moving to an endpoint security solution, should you stick with your current vendor or shop around? To shed some light on this issue, Sophos commissioned an independent research study to quantify all of the cost areas involved in migrating to an endpoint security product and managing that solution afterward to create a TCO comparison. (ANALYST REPORT) VIEW ABSTRACT | GO TO ANALYST REPORT

Best Practices Guide: Protecting Your Network from Denial of Service Attacks by Juniper Networks, Inc. June 2008 - (Free Research) This paper describes several types of DoS floods that are plaguing today's enterprise networks and details how to detect and counter them. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Five Myths of Agile Development by VersionOne Inc. September 2008 - (Free Research) In this white paper, you will gain insight into five myths commonly associated with agile development. Explore what agile development is in reality, what it is not, and the true benefits of transitioning to agile methods in your organization. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Advanced Web Application Security by The Ajax Experience December 2008 - (Free Research) The security landscape is changing dramatically. Unless you are aware of CSRF, Anti-DNS Pinning, Javascript highjacking, and the many ways to fool an XSS filter, it's likely that your Web application is not secure. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

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