BIG-IP WebAccelerator Web Application Delivery for Portal, CRM, & ERP by F5 Networks. BIG-IP WebAccelerator is a web application delivery solution that provides a series of intelligent technologies that overcome problems with browsers, web application platforms, more... >> Discover more offerings from F5 Networks.
		IP Phone 7900 by Cisco Systems, Inc. The new suite of evolutionary Cisco Unified IP Phones, Cisco Unified IP Phone 7975G, 7965G, 7945G, 7962G, and 7942G models, have Advanced Media endpoints, which create an more... >> Discover more offerings from Cisco Systems, Inc.
		TechExcel ServiceWise (formerly HelpDesk) - Complete HelpDesk solution by TechExcel, Inc.. TechExcel ServiceWise (formerly HelpDesk) is setting the new standard for high-end helpdesk management through a feature-rich platform. TechExcel HelpDesk enables you to more... >> Discover more offerings from TechExcel, Inc..

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Helpdesk Managed Services - Maximize End-User Satisfaction for Enterprises by ABS Associates Inc. Providing quality helpdesk, desktop, and networking support and services is the heart of ABS' business. By rendering quick, responsive answers to your IT challenges, ABS will have a positive impact on the overall productivity of your organization.  (SERVICE) GO TO DETAILED REPORT

Transform the Internet into a Business- Ready Application Delivery Platform for Enterprise SOA based SAP Deployments by Akamai Technologies. March 2008 - (Free Research) For today’s enterprises, enterprise SOA based on SAP and the Internet provide a complementary and highly agile platform for rapidly extending the enterprise to reach customers, partners and employees in markets globally. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

GoToMyPC Corporate by Citrix Online - GotoMyPC GoToMyPC Corporate uses advanced Web-based screen-sharing technology that works with your existing security, network and configuration and your existing Internet infrastructure  (SOFTWARE PRODUCT) GO TO DETAILED REPORT

Real World Performance Testing for Dynamic Web Applications by Akamai Technologies. March 2008 - (Free Research) Enterprise IT professionals face ongoing challenges in delivering centrally located and managed Web applications to employees, business partners and customers on a global scale. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Parature's Online Customer Service Software & Solutions by Parature Inc. Parature is the global leader in on-demand customer support and help desk software. Our web-based support suite enables organizations to fundamentally change the way they support their customers while significantly reducing costs.  (ASP) GO TO DETAILED REPORT

Epicor for Distribution - Enterprise and Mid-Market Distribution Management by Epicor Software Corporation. Designed for the unique needs of large and mid-market distributors, Epicor for Distribution streamlines all of your core distribution processes. It gives you an integrated platform for sales, CRM, supply chain, logistics, financials and reporting - a single point of visibility and control of the processes of a profitable distribution chain.  (SOFTWARE PRODUCT) GO TO DETAILED REPORT

Top 5 Online Billing Capabilities in the Communications Sector for the Ultimate User Experience by Pitney Bowes Group 1 Software June 2008 - (Free Research) Listen to this educational podcast now to discover the essential capabilities needed to help speed cash flow, reduce customer service costs and churn, and stay connected to customers. (VIDEOCAST) VIEW ABSTRACT | GO TO VIDEOCAST

ERP for Service Organizations by Epicor Software Corporation. Moving beyond Professional Services Automation (PSA), Epicor for Service Enterprises is an ERP solution developed specifically mid to large sized professional service organizations. It streamlines every aspect of your business -- from bid management to engagement delivery, from resource management to project accounting and portfolio management.  (SOFTWARE PRODUCT) GO TO DETAILED REPORT

The IT Guidebook to Evaluating Hosted Exchange Providers by 123Together June 2008 - (Free Research) This paper provides you with the information you will need when speaking with hosted Exchange providers to ensure that you select a provider who is reputable and will recommend a solution that will help increase your corporate profitability and success. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

3 Must Haves for the Virtual Data Center by Compellent April 2008 - (Free Research) To take full advantage of server virtualization, and create a true virtual data center, IT departments need a holistic storage solution that allows fully shared resources, easy and automated storage classification. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Moving Beyond the Queue - Focusing on the Real-Time Customer by Inova Solutions May 2008 - (Free Research) In this paper, Tim Montgomery, a highly regarded industry consultant, speaker and author explores new ideas on ways every call center can keep up with new customer demands. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Syberworks Learning Management System Product Suite by SyberWorks, Inc. This complete product suite is designed to facilitate the development, dissemination, measurement, and management of corporate knowledge to improve productivity and performance.  (ASP & SOFTWARE PRODUCT) GO TO DETAILED REPORT

Data Center Professionals Turn to High-Density Computing as Major Boom Continues by Aperture Technologies, Inc February 2008 - (Free Research) High density equipment helps the data center to keep up with the demands of business, but if organizations continue to operate close to thresholds, they can also dramatically increase the risk of outage. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Managing Today's Data Centers: Avoiding the Impending Crisis by Aperture Technologies, Inc February 2008 - (Free Research) High-density equipment has created significant benefits for organizations. However, there are challenges with high-density that could negatively impact organizations. Download this paper for a look at challenges and key issues facing organizations. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Astea Alliance Service Management Suite by Astea International Inc. (E-mail this company) Astea Alliance service management suite integrates & optimizes business processes for Contact Center, Field Service, Depot Repair, Logistics, Professional Services, & Sales & Marketing. Astea helps organizations maximize the value of their service operations by providing comprehensive, cost-effective solutions that optimize the service enterprise.  (SOFTWARE PRODUCT) GO TO DETAILED REPORT

Reducing Complexity by Simplifying the Enterprise Data Center Network by Juniper Networks, Inc. July 2008 - (Free Research) This white paper discusses how organizations can centralize and consolidate the data center environment, allowing IT administrators to oversee and manage resources in fewer locations while still providing global access and reducing operating costs. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Virtual Iron Overview & Demonstration by Virtual Iron Software, Inc. March 2008 - (Free Research) Virtual Iron is the leading provider of enterprise server virtualization. Learn in this webcast how their software enables organizations of all sizes to dramatically reduce the cost and complexity of managing and operating their data centers. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

The New Economics of Virtualization - The Impact of Open Source, Hardware-Assist and Native Virtualization by Virtual Iron Software, Inc. March 2008 - (Free Research) Virtual Iron is delivering advanced virtualization and management capabilities that are changing virtualization. Organizations are using Virtual Iron’s software for consolidation, business continuity, capacity management and policy-based automation. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Improving Capacity Planning with Power Management: A Q&A by Raritan Computer Inc August 2008 - (Free Research) In this audiocast, we interview analyst Joe Clabby about capacity planning challenges and improving capacity planning through better power management. (PODCAST) VIEW ABSTRACT | GO TO PODCAST

Energy-Efficient Performance for the Data Center by Intel Corporation. January 2008 - (Free Research) Learn how to meet the demand for higher computing capacity without adding servers to the data center. This white paper discusses how virtualization can provide high performance, energy efficiency, and lower operational costs. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

ShopVue - Paperless Dispatch with Graphical Sequencer by CASCO Paperless Dispatch represents a major step towards a fully paperless, order-driven operation. By providing managers with a graphical tool to dispatch work and track work-in-process, ShopVue becomes a real factory dashboard. The use of touchscreens means that operators can see work assignments on graphical touchscreens throughout the plant.  (SOFTWARE PRODUCT) GO TO DETAILED REPORT

ITIL is Gaining Momentum but the Data Center Is Slow to Adopt by Aperture Technologies, Inc February 2008 - (Free Research) ITIL is the only comprehensive, non-proprietary framework available for the planning, provisioning and support of IT services. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Greener Pastures for Your Data Center by Aperture Technologies, Inc February 2008 - (Free Research) Following a greener path has become much more than an altruistic endeavor, organizations are focusing on developing green data centers in order to reduce the exorbitant power and cooling costs as well as improve operational efficiency. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Majority of Data Centers in Production Are Not Equipped for High Density by Aperture Technologies, Inc February 2008 - (Free Research) This Aperture Research Institute™ (ARI) survey shows that data centers are aging, with over a third (38%) of responding organizations admitting that their newest data center is over four years old. (ANALYST REPORT) VIEW ABSTRACT | GO TO ANALYST REPORT

A Practical and Pragmatic Approach to Heat Containment in the Data Center by Wright Line July 2008 - (Free Research) During this informative Podcast you will hear about scalable rack cooling systems that will help you improve the efficiency of your data center. (PODCAST) VIEW ABSTRACT | GO TO PODCAST

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