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Improving Customer Support and Help Desk Efficiencies with On-Demand Remote Support by NTR Global October 29, 2009 - (Free Research) This white paper will help anyone responsible for improving customer experiences with affordable technology solutions to understand why self-service support falls short in terms of immediate customer response expectations, how on-demand remote support delivers immediate ROI benefits, and what to look for in a new remote support solution. (PRESENTATION) VIEW ABSTRACT | GO TO

FACTS® PPO™ by Ebix Health, Inc. January 2001 - (Free Research) FACTS® PPO™ is a fully automated provider network processing module, this system provides you with a fully integrated database for providers (both practitioners and facilities). (ARTICLE) VIEW ABSTRACT | GO TO ARTICLE

Lower IT Costs with Oracle Database 11g Release 2 by Oracle Corporation September 2009 - (Free Research) Learn how you can transform your business, budgets, and service levels with Oracle Database 11g Release 2. You’ll discover how its new options and features can help you reduce server and storage costs, improve query performance, and ensure availability during database application upgrades. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Strategies for Controlling Email Risks with Declining Budgets by Proofpoint, Inc. September 2009 - (Free Research) Proofpoint CEO Gary Steele discusses today's email security landscape, including trends related to inbound spam and virus, data loss prevention, email encryption, email archiving and how SaaS email security solutions can greatly reduce costs while improving security. (VIDEO) VIEW ABSTRACT | GO TO

Maximizing Enterprise Backup and Dedupe Performance for Greater ROI by FalconStor Software November 2009 - (Free Research) Disk-based backup systems fundamentally change the way we do backup and recovery. But the key is to treat disk as disk and not as tape. Solutions need to recognize the intelligent features of disk and take advantage of those features. This webcast explores how to leverage the advantages of disk for best possible backup performance and maximum ROI. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Oracle Database 11g Product Family by Oracle Corporation September 2009 - (Free Research) Read this white paper to get an overview of the Oracle Database family of products and learn how you can transform your business, budgets, and service levels with Oracle Database 11g Release 2. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Oracle AppCast: Aligning Finance and Operations with Business Strategy by Oracle Corporation September 2009 - (Free Research) Complexity, uncertainty, global competition and shrinking cycle times are all challenges organizations face today. As a result, finance needs to take on the role of a business partner and work with operations to accommodate the business plan. In order to do this, the proper tools need to be in place. (PODCAST) VIEW ABSTRACT | GO TO PODCAST

Datacenter Management Optimization with Microsoft System Center by Microsoft September 2009 - (Free Research) System Center lowers the cost of delivering datacenter services through integrated, end-to-end management of physical and virtual environments, and supports the optimization of the datacenter in three primary ways. Each of these benefits, and the solutions that enable them, are discussed in this paper. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Beyond Boundaries: A New Role for Finance in Driving Business Collaboration by SAP America Inc June 2008 - (Free Research) In June 2008, CFO Research Services conducted a research program among senior finance executives in the United States, Europe, Asia, and Australia. The research looked at what kinds of alliances companies are forming and how finance sees itself working with internal and external partners to establish and assess successful alliances. (ANALYST REPORT) VIEW ABSTRACT | GO TO ANALYST REPORT

Managing Risk through Financial Processes: Embedding Governance, Risk and Compliance by SAP America Inc November 2008 - (Free Research) To find out how senior executives view their financial processes, the Economist Intelligence Unit surveyed a global sample of mostly financial executives in September 2008. Some respondents focused on the importance of developing processes that reduced costs and improved efficiency. Others acknowledged the importance of cost and efficiency.. (ANALYST REPORT) VIEW ABSTRACT | GO TO ANALYST REPORT

Building Mission Critical Aerospace and Defense systems with IBM Rational Quality Management Products by IBM August 2009 - (Free Research) Start smart: get powerful techniques to improve your mission critical systems and product development process by viewing the On Demand Webcast, Building Mission Critical Aerospace and Defense systems with IBM Rational Quality Management Products. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

How Financial Firms Can Improve Business Integration Capabilities and Increase Straight-Through Processing Efficiency by Sterling Commerce September 2009 - (Free Research) This white paper discusses the increased demand placed on financial services organizations to improve their straight-through processing (STP) levels across all business units. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

How Outsourcing Drives Business Process Improvements by CompuCom Systems, Inc. June 2009 - (Free Research) More than ever, business and IT must collaborate to meet current business realities. Significantly, CIOs must map out long-term strategies that address business plans over the next three to five years, with the delivery of high-quality IT services as a key element of strategic planning. Read this white paper to learn more. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

2009 Annual Study: France Enterprise Encryption Trends by PGP Corporation September 2009 - (Free Research) Read this paper to learn the results of a study that analyzes survey results from 414 France-based businesses and IT managers about their current and future needs, motivations, uses, budgets, and strategies for enterprise data protection. (ANALYST REPORT) VIEW ABSTRACT | GO TO ANALYST REPORT

Download F5 Data Manager Trial Version by F5 Networks UK September 2009 - (Free Research) F5 Data Manager helps you understand your file storage environment. This trial version will perform an inventory of your environment and enable you to run detailed reports that analyze which file types are being created, who is creating them, how quickly they age, and which resources they consume. (TRIAL SOFTWARE) VIEW ABSTRACT | GO TO

Reshaping Your Endpoint Security Strategy by Shavlik Technologies July 2009 - (Free Research) The business of managing and securing endpoints is in serious need of an overhaul. You can no longer count on antivirus and antispyware programs that were written for Windows 95 to defend against modern threats. Read this white paper to learn about solutions that take a new look at modern technology, modern threats, and modern business reality. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Dell Asset Recovery Services by Dell, Inc. and Intel October 2009 - (Free Research) To protect your company's assets and reputation, Dell's Asset Recovery Services help ensure that sensitive information does not fall into the wrong hands while also promoting environmental stewardship through our efforts to achieve zero-landfill and zero-export policies. (DATA SHEET) VIEW ABSTRACT | GO TO

Consolidating Network Security Functionalities in Large Enterprises by Fortinet, Inc. / Alternative Technology Group of Arrow ECS April 2009 - (Free Research) Read this case study to learn how the Fortinet solution has successfully aided the Laguna Development Corporation in consolidating network security functionalities. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Business Case for Data Protection: Study of CEOs and other C-level Executives by Ounce Labs, an IBM Company July 2009 - (Free Research) This study looks at what senior executives think about the value of corporate data protection efforts within their organizations. It is important for those individuals charged with managing a data protection program to understand how key decision makers in organizations perceive the importance of safeguarding sensitive and confidential information. (ANALYST REPORT) VIEW ABSTRACT | GO TO ANALYST REPORT

F5 Data Manager Trial Version by F5 Networks September 2009 - (Free Research) F5 Data Manager helps you understand your file storage environment. This trial version will perform an inventory of your environment and enable you to run detailed reports that analyze which file types are being created, who is creating them, how quickly they age, and which resources they consume. (TRIAL SOFTWARE) VIEW ABSTRACT | GO TO

Podcast: Stop Wasting Storage: Reclaim Capacity, Reduce Growth Rates And Maximize Returns On Hardware Investment by Northern Parklife February 2009 - (Free Research) This Podcast highlights a solution that helps disregard wasteful data and creates a more efficient storage infrastructure by reclaiming crucial storage space. (PODCAST) VIEW ABSTRACT | GO TO PODCAST

Stop Wasting Storage: Reclaim Capacity, Reduce Growth Rates And Maximize Returns On Hardware Investment by Northern Parklife February 2009 - (Free Research) This Webcast highlights a solution that helps disregard wasteful data and creates a more efficient storage infrastructure by reclaiming crucial storage space. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Is Security Driving How You Run Your Business? Empower Your Organization with Strategic Security by McAfee, Inc. August 2009 - (Free Research) Reading this paper will help you understand the fundamentals of building a security architecture that helps you respond to business demands while safeguarding your organization. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

The Business Value of Security: How to Optimize Your IT and Reduce Costs by Lumension August 2009 - (Free Research) Listen to IDC discuss key strategies to reduce IT costs, best practices for mitigating risk to your IT systems and information, ways to identify and demonstrate overall value for your business, and how one company's security strategy is enabling their business. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Oracle Solutions eXpo Virtual Seminar by Oracle Corporation October 2009 - (Free Research) Join Oracle and our Partners at Oracle Solutions eXpo Online, a FREE virtual conference, on Thursday, December 10, 2009 for IT experts and business decision makers. (VIRTUAL SEMINAR) GO TO

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