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Ice Cream Maker Puts the Freeze on Server Sprawl, Saves More Than $500,000 by Microsoft March 01, 2009 - (Free Research) Wells' Dairy needed to provide cost-effective services and promote business continuity and agility. It deployed the Windows Server 2008 Datacenter operating system and Hyper-V™ virtualization technology. Today, it has a scalable server consolidation solution and a data center that is saving more than US.$12,000 in annual electrical costs. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Boosting Efficiency with IT Process Automation by CA June 2008 - (Free Research) As data center infrastructures become increasingly complex, so do the IT processes--such as incident management and server provisioning--that keep infrastructure up and running. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Data Center Automation - A Forrester 2008 Report by Hewlett-Packard Company April 2008 - (Free Research) This Forrester research brief reviews the top vendors in data center automation (DCA) and rates HP the highest due to the breadth of their solution in the very competitive DCA market. (ANALYST REPORT) VIEW ABSTRACT | GO TO ANALYST REPORT

Data Center Projects: Growth Model by APC November 2008 - (Free Research) Long term data center or network room capacity planning may seem impossible in the face of evolving IT technology and business requirements. This paper shows a simple and effective way to develop a capacity plan for a data center or network room. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Power and Cooling Capacity Management for Data Centers by APC January 2007 - (Free Research) This paper describes the principles for achieving power and cooling capacity management. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Data Center Projects: System Planning by APC February 2009 - (Free Research) The planning sequence described in this paper covers the design of the data center's physical infrastructure layer, whose job it is to house, power, cool, and protect the data center's computing and network functions. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Data Center Projects: Standardized Process by APC June 2007 - (Free Research) This paper covers projects involving new construction or upgrades to the data center’s physical infrastructure - the power, cooling, and other physical systems that house and protect the data center’s IT equipment. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Green IT: Beyond the Data Center -- How IT Can Contribute to the Environmental Agenda Across and Beyond the Business by Accenture February 2009 - (Free Research) This whitepaper looks at the ecological impact of a business's entire IT infrastructure and provides the CIO with a holistic prospective to a business's carbon footprint. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Still Struggling to Reduce Call Center Costs without Losing Customers? by SAP America Inc February 2008 - (Free Research) Efficient call centers that also meet customer expectations is a challenge that many organizations face. Discover the key steps to turning your call center into a strategic asset. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

eBook: Capacity Planning Eases Path to Virtualization by SearchCIO.com December 2008 - (Free Research) Virtualizing any aspect of your data center changes the game for compliance and e-discovery. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Reducing Backup Volume: Key Ways your Organization can Save by Quantum Corporation October 2008 - (Free Research) This case study explains how Quantum DXi3500 Saves Virtual Iron Time & Money with 95% Reduction in Backup Volume and Saving $12,000 annually on tape media costs. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Programmable Logic Controller Product Lines (PLCs) by AutomationDirect Starting with the DL05 at 8 inputs/ 6 outputs, all the way up to the fully expanded 100 I/O DL06 PLC, these PLCs are a standard that can grow with the changing needs of your machine or process control applications.  (HARDWARE PRODUCT) GO TO DETAILED REPORT

Online Training Case Study by SyberWorks, Inc. December 2008 - (Free Research) The operations division in a large multibillion-dollar service company had significant challenges training its franchisees to overcome these challenges the company purchased and installed the SyberWorks Training Center with a 250-seat license. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Addressing the challenges of implementing a customer-centric strategy by Infor CRM December 2008 - (Free Research) The need for customer insight and responsiveness to that insight is the foundation and driving rationale for the emerging CRM concept of continuous customer dialogue through multi-channel touchpoints. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Next Generation Customer Focus: Strategies and Business Activities Necessary for World-Class Performance and Success by Infor CRM October 2009 - (Free Research) This paper focuses on consumer products manufacturers and the strategy of customer-focused innovation, exploring NGM study questions and examines business areas where customer-focused innovation has potential to influence performance outcomes. Read on to learn how ways to effectively identify and satisfy customer demand. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

IDC Workbook: Assess the Value of Deduplication for your Storage Consolidation Initiatives by Data Domain September 2008 - (Free Research) Deduplication is an emerging technology that has the potential to help organizations improve enterprise storage and recovery performance. By completing the worksheet here, organizations can determine if they should immediately invest in deduplication. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Extracting Value from Enterprise Log Data by ArcSight, Inc. November 2008 - (Free Research) This whitepaper outlines the drivers for log management as well as their underlying challenges and drive towards a common set of requirements for evaluation of log management tools. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

CIO Decisions Ezine Vol. 2 by CIO Decisions September 2008 - (Free Research) Outsourcing is the quest to offload either commodity or very specialized activities, so that staff can focus on work that truly adds value to the business. (EZINE) VIEW ABSTRACT | GO TO

Differentiation through Service Excellence Driving Customer Loyalty and Service Profitability by SAP America Inc September 2008 - (Free Research) The importance of achieving service excellence is growing. Products are increasingly becoming commodities, and CEOs are recognizing that first-rate service is crucial to enhancing customer satisfaction. This paper explores the crucial links between customer service and customer satisfaction. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Sun™ Ops Center: Changing the Economics of Datacenter Operations by Sun Microsystems, Inc. September 2009 - (Free Research) In this white paper the main inefficiencies that can be found in a typical datacenter are examined and the different strategies that are commonly used to resolve them are discussed. Sun™ Ops Center is presented as a cost-effective solution to these inefficiencies. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

eGuide: Making IT Automation a Reality by Hewlett-Packard Company December 2008 - (Free Research) This expert E-Guide offers beginner tips and real-life examples for automation planning and deployment, you'll also learn proven techniques to avoid or resolve common pitfalls, so you can reap all of the perks of IT automation. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

A Guide to Diagnosing .Net Application Errors by AVIcode, Inc. September 2007 - (Free Research) This white paper offers a guide for effectively diagnosing .Net application health problems, code failures and performance bottlenecks. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

A Breakthrough in Service Delivery for Data Center Workloads by IBM June 2009 - (Free Research) Watch this Webcast as IBM reveals new offering that can sustain ongoing cost reduction while improving service levels over the long term. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

The Tangible Value of Server Virtualization by Dell India December 2007 - (Free Research) Virtualization is more than just a concept-- it is a concrete business strategy that can provide tangible value for companies in virtually any industry. Read this paper to learn more about Dell's virtual infrastructure solutions. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Optimizing the Datacenter for Cost and Efficiency by Dell, Inc. and Intel April 2009 - (Free Research) The current state of the datacenter, demands a transformation that helps in improving space utilization and lowering power consumption while still providing the scale and availability the business requires. Today, lowering the energy and administration/management costs are two key focus areas of datacenter managers in the Asia/Pacific region. (ANALYST REPORT) VIEW ABSTRACT | GO TO ANALYST REPORT

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