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Business Intelligence Solutions | Enterprise Resource Planning (ERP) | Business Process Management (BPM) | Customer Relationship Management (CRM) | Virtualization | Customer Service (General) | Compliance Management/ Sarbanes-Oxley Compliance | Business Planning | Data Center Management | Enterprise Information Integration/ Metadata Management

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Addressing the challenges of implementing a customer-centric strategy by Infor CRM December 05, 2008 - (Free Research) The need for customer insight and responsiveness to that insight is the foundation and driving rationale for the emerging CRM concept of continuous customer dialogue through multi-channel touchpoints. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Dell™ ProConsult Virtualization Services by Dell and Microsoft October 28, 2009 - (Free Research) Simplify, consolidate, and aggressively accelerate virtualization with a portfolio of services that help decrease TCO and speed time to value. Dell ProConsult Virtualization Services simplify virtualization by helping you assess, plan, design and implement virtualization projects. Read this data sheet to learn more. (DATA SHEET) VIEW ABSTRACT | GO TO

Customer Experience IQ Report by Vovici October 20, 2009 - (Free Research) The Customer Experience IQ (CEIQ) report identifies the six secrets of highly effective customer experience programs that every company can use to create true customer loyalty. Read this paper to learn which customer experience programs that organizations have implemented are most effective at driving customer loyalty. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Oracle Optimized Warehouse Solutions for Sun by Sun Microsystems, Inc. September 09, 2009 - (Free Research) Leveraging vast engineering and field experience architecting and implementing data warehouses with the Oracle Database, Sun created a set of data warehouse solutions to help IT managers quickly select a configuration, thus reducing the risk and deployment times for data warehouse solutions. (VIDEO) VIEW ABSTRACT | GO TO

Build Trust by Connecting Security Operations and Compliance by Tripwire, Inc. September 2008 - (Free Research) Check out this case study to learn how Vesta implemented Tripwire® Enterprise to continuously monitor IT infrastructure for all unauthorized change, which helps maintain known, trusted, and compliant system environments and ensure audit requirements are met. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Application Security Whitelisting: Keep the Bad Guys Out - Let the Good Guys In by Lumension October 2008 - (Free Research) Hear how First National Bank of Bosque County manages known and unknown applications, find out why implementing multiple layers of protection is beneficial and discover the flexibility benefits of managing authorized applications. (PODCAST) VIEW ABSTRACT | GO TO PODCAST

Leveraging Virtualization to Consolidate, Optimize and Protect Your IT Infrastructure by Datalink. November 2008 - (Free Research) This paper addresses some of the critical issues of virtualization and some of the ways it can be effectively implemented to help organizations utilize resources more efficiently, reduce costs, manage data across the entire enterprise. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Practical Steps to Mitigate Virtualization Security Risks by Tripwire, Inc. April 2008 - (Free Research) Read this whitepaper to learn seven practical steps that IT organizations can take to mitigate the unique security challenges of virtualization. While some are directed specifically at virtualized environments, many of these steps are best practices. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

The Agile Checklist by VersionOne Inc. July 2009 - (Free Research) This paper presents a set of agile meeting and facilitation checklists that offer an easy framework to help guide software development teams through the various agile cycles. Read on to learn about the Agile Development Rhythms and start using the checklists presented herein to help get through the various agile cycles. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Top 10 Tips for Successful Access Control by FoxT September 2008 - (Free Research) This paper offers a practical guide to implementing fine-grained access controls with ten aspects that are important to consider when planning an implementation of fine-grained access controls in a corporate server environment. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

6 Steps to Enterprise Resource Planning Implementation Success by IFS January 2007 - (Free Research) Implementing Enterprise Resource Planning (ERP), Contact Relationship Management (CRM), and Enterprise Asset Management (EAM) is complicated. Here are six simple steps to take to manage that complexity. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

eBook: Best Practices for Implementing BI in ERP Centric Environments by IBM November 2009 - (Free Research) Read this e-book, which is specifically written to address the unique challenges of IT and BI professionals in ERP-centric environments. This set of articles offers best practices and strategic advice for organizations seeking to optimize business intelligence programs. (EBOOK) VIEW ABSTRACT | GO TO

Implementing Robust Change Management by SearchSecurity.com October 2009 - (Free Research) Change management: Information security professionals have been known to cringe when they hear these words. But the change management process doesn't have to be as complicated as it might seem. (VIDEO) VIEW ABSTRACT | GO TO

A Guide to the Value of Reliable Data in Retail Banking by DataFlux Corporation November 2009 - (Free Research) Banks need to get smarter, attract the right customers, implement customer level risk management, and implement risk adjusted customer relationship pricing and all of this is dependent on trusted data. This paper examines the impact of unreliable data on retail banks. It then defines the requirements needed to guarantee data reliability in banking. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Solutions Provider Improves Productivity with Flexible Implementation Methodology by Microsoft June 2007 - (Free Research) Stanley Stuart Yoffee & Hendrix, Inc. (SSYH), a Microsoft® Gold Certified Partner based in Florida, implements software solutions utilizing the Microsoft family of products. With large-scale projects across varied industries, the company turned to the Microsoft Dynamics™ Sure Step Methodology to help communicate with customers... (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Extend SAP Warehouse Management Capabilities: Kubota Tractors Implements SAP® Console by CDC Global Services - Catalyst November 2009 - (Free Research) This case study explains how Kubota turned to Catalyst to implement SAP® Console Technology and extend SAP warehouse management capabilities. Read on to learn how Catalyst was able to deliver this inside four months, ensuring no loss of business and driving significant benefits throughout the business. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Achieve Extraordinary Gains in Inventory Visibility: C&H Sugar Implements SAP® Console by CDC Global Services - Catalyst October 2009 - (Free Research) When C&H Sugar decided to implement SAP console to further optimize their implementation of core SAP applications, they wanted an expert in radio frequency (RF) transactions. By partnering with Catalyst, they have achieved their goal of increasing visibility and accuracy. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

MarketScope for Records Management by IBM September 2009 - (Free Research) Organizations have long known that implementing their records management initiatives is challenging. People and processes are both important elements, but choosing the right records management solution can be the difference between success and failure. Read on to learn about selecting the right records management solution for your organization. (ANALYST REPORT) VIEW ABSTRACT | GO TO ANALYST REPORT

SAP Business Transformation Study: ConAgra Foods by SAP AG September 2007 - (Free Research) ConAgra Foods, Inc. is one of North America's largest packaged food companies. With the help of SAP and SmartOps, the company was able to tackle its key challenges in making its supply chain more efficient. Read this case study to learn about the challenges ConAgra faced along with the benefits achieved from implementing SAP and SmartOps solutions. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Five Best Practices for Unified Communications by AT&T Corp October 2009 - (Free Research) Enterprises can realize value from their UC programs by following some basic practices, such as allowing for sufficient up-front planning, finding the right champion, and establishing cross-functional teams to manage program implementation. This article provides basic guidelines for implementing a successful UC program. Read on to learn more. (WHITE PAPER) GO TO WHITE PAPER

Data Center Migrations and Consolidations: Pitfalls and Payoffs by BlueArc Corp. July 2009 - (Free Research) This Videocast provides best practices for planning and implementing data center projects, as well as how to prepare for the costs and staffing requirements associated with such projects. (VIDEO) VIEW ABSTRACT | GO TO

Managing the Transition to International Financial Reporting Standards by Oracle Corporation July 2008 - (Free Research) This white paper identifies the many challenges companies face when implementing International Financial Reporting Standards (IFRS) in corporate reporting and explores tightly integrated solutions that together centrally manage data and metadata on a unified platform--the first step in implementing a complete performance management solution. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Reduce Downtime by 70% - Without Spending a Dime: Applying Best Practices of Successful IT Organizations by Marathon Technologies October 2009 - (Free Research) Read this paper to learn Niel Nickolaisen's proven model for strategic and tactical alignment of IT with business objectives - enabling IT to do more for the business with less. By implementing all four components of Niel's model, IT can dramatically reduce system downtime and closely align their efforts and investments with business priorities. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

7 Ways to Inspire Customer Loyalty with Voice of the Customer (VOC) Initiatives by Vovici October 2009 - (Free Research) In the most challenging economic environment in generations, organizations are more focused than ever on retaining customers and maintaining existing revenue. Many businesses have put significant resources into implementing CEM and VOC programs. Read on to learn seven ways to inspire customer loyalty using these VOC initiatives. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Creating a Case for Accounts Payable Automation in SAP® Systems: Streamlining Cost Containment and Maximizing Cash Flow by Dolphin Corporation October 2009 - (Free Research) This whitepaper discusses best practices options and a solid approach to implementing solutions for automating and optimizing Accounts Payable in the SAP environment. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

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