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CRM Built for Customer Service: The Executive Guide to Selecting CRM that Meets Service Needs by Pivotal CRM, a CDC Software solution February 20, 2009 - (Free Research) This paper explores core principles companies can use to help them select a CRM system. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Presentation Transcript: Governance in Project Portfolio Management by AtTask September 15, 2009 - (Free Research) This is a transcript of a presentation by Brian Turner, Chief Service Delivery Officer at Point consulting firm. He discusses how to keep governance relevant and effective in today’s tough times, what factors drive effective governance structures and what strategies make those governance structures in your organization more effective. (PRESENTATION TRANSCRIPT) VIEW ABSTRACT | GO TO

The Role of IT Governance in PPM Success by AtTask September 02, 2009 - (Free Research) During this webcast, our speaker will discuss ways to ensure IT governance is instituted at the enterprise for PPM success. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Strategic Meeting Management: Best Practices for Success: A Tips and Tools Guide to Effective Implementation by StarCite August 2008 - (Free Research) In studying the best practices in strategic meeting management, there's proven evidence that a "managed" meetings program can generate significant and immediate cost savings for corporations of all sizes. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Business Case for Data Protection: Study of CEOs and other C-level Executives by Ounce Labs, an IBM Company July 2009 - (Free Research) This study looks at what senior executives think about the value of corporate data protection efforts within their organizations. It is important for those individuals charged with managing a data protection program to understand how key decision makers in organizations perceive the importance of safeguarding sensitive and confidential information. (ANALYST REPORT) VIEW ABSTRACT | GO TO ANALYST REPORT

BusinessWeek Research: Talent Management - The New Business Imperative by SAP America Inc August 2007 - (Free Research) Read this report to discover the views of senior human resource (HR) and information technology (IT) executives and CEOs at large and midsize companies about the talent shortage and how workforce planning can help executives address this coming crisis. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Building a Best-Run Finance Organization by SAP America Inc June 2008 - (Free Research) This SAP Executive Insight examines the changing role of the finance organization in today's business environment. Further, it describes how companies can develop best-run finance organizations. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Presentation Transcript: Business Case for Data Protection Survey & Results by Ounce Labs, an IBM Company October 2009 - (Free Research) This presentation transcript presents the results of a survey conducted by Ponemon Institute and sponsored by Ounce Labs, an IBM Company. The survey determines what senior executives think about the value proposition of corporate data protection efforts. Read on to learn more. (PRESENTATION TRANSCRIPT) VIEW ABSTRACT | GO TO

New Ponemon Study Reveals Disconnects in Building the Business Case for Data Protection by Ounce Labs, an IBM Company September 2009 - (Free Research) In this webcast, newly released research reveals that C-level executives lack confidence in their organization's ability to safeguard sensitive data. This survey, conducted by Ponemon Institute and sponsored by Ounce Labs, an IBM Company, determines what senior executives think about the value proposition of corporate data protection efforts. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Executive Brief: The Rules of the Road to Manufacturing Operational Excellence by Apriso Corporation April 2009 - (Free Research) Read this brief to learn the "Rules of the Road" that can help you cut costs, increase cash flow and become more responsive to changing market conditions. Each of these "rules" can be accomplished with the implementation of an IT system for manufacturing operations excellence, also known as a Manufacturing Operations Management (MOM) system. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

A Complete View Of The Enterprise: Linking Operational And Financial Planning In Global Organizations by SAP America Inc May 2008 - (Free Research) In February 2008, CFO Research Services, a unit of CFO Publishing and part of The Economist Group, began a research project with Business Objects, an SAP company, asking senior finance executives to give views on their priorities and challenges around integrating operational and financial planning processes. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Consultancy Deploys Productivity-Enhancing CRM Solution to Gain Competitive Advantage by Microsoft April 2008 - (Free Research) After an extensive search for a solution, Lure Executive Services chose to implement Microsoft Dynamics™ CRM Online. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Converting Information Into Cash For Retail by Sterling Commerce September 2009 - (Free Research) This paper gives tips on how CIOs and LOB executives can close the gap between them when it comes to an organization’s ability to most strategically utilize technology to optimally leverage the value and power of information for the success of the organization. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

A New Mandate for IT by SAP America Inc April 2007 - (Free Research) Learn more about the changing role of IT in business. This report includes research targeted towards senior executives responsible for managing and deploying information technology in pursuit of business objectives. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Doing Good: Business and the sustainability challenge: An Executive Summary focusing on North America by SAP America Inc December 2008 - (Free Research) Read this report on an EIU survey of 320 executives. Focusing on North America case studies and issues, the report reviews the growing importance of sustainability strategies and management and the challenges included. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Managing Risk through Financial Processes: Embedding Governance, Risk and Compliance by SAP America Inc November 2008 - (Free Research) To find out how senior executives view their financial processes, the Economist Intelligence Unit surveyed a global sample of mostly financial executives in September 2008. Some respondents focused on the importance of developing processes that reduced costs and improved efficiency. Others acknowledged the importance of cost and efficiency.. (ANALYST REPORT) VIEW ABSTRACT | GO TO ANALYST REPORT

Increasing Business Agility by SAP America Inc June 2009 - (Free Research) According to a September 2006 benchmarking survey conducted by the Americas' SAP Users' Group (ASUG) and SAP on governance, risk, and compliance (GRC ), most organizations today have a reactive approach to GRC management - a fire-drill method of channeling precious resources and management attention to address specific regulatory... (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Strong data security to protect critical assets: A focus on security yields compliance for free by Thales August 2008 - (Free Research) This paper offers thought leadership to help you address challenges surrounding information security and compliance issues. It will also introduce you to the value and importance of a hardware security module as a key part of any successful information security program. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Reaping The Benefits of Next Generation Dashboards by SAP America Inc June 2009 - (Free Research) The need for timely and succinct business intelligence (BI) continues to grow as executives demand critical information to seize opportunities faster than competitors and to address potential problems in the making. But increasingly, it is not just C-level executives and upper management who need access to business intelligence. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

The Executive Guide to CRM Architecture: Why CRM Flexibility Will Impact Your Success by Microsoft September 2009 - (Free Research) This white paper explains the importance of flexible software architecture, and how the right CRM solution can support and even advance an organization’s ability to evolve in lock-step with changes as they occur--enabling them to attain and maintain a competitive advantage. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Global Real Estate Management Firm Chooses CRM Solution to Reduce TCO, Enhance Service by Microsoft June 2008 - (Free Research) When the latest version of Microsoft Dynamics CRM became available, executives decided to upgrade to it. Now, Jones Lang LaSalle has a robust solution that easily and economically integrates into the company’s current systems and delivers functional and technical capabilities that support effective global operations. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Achieving Sustained Growth through Operational Excellence by SAP AG June 2009 - (Free Research) Operational excellence is a simple concept with complex implications. Consistently doing things well across every element of the value chain is clear enough in principle. The ultimate goal is a "single source of truth" where senior executives have shared visibility into all parts of the organization, enabling management by facts. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Winning in Today's Environment: Six Imperatives for the Chief Sales Officer by Oracle Corporation October 2009 - (Free Research) Download the Oracle CRM White Paper, "Winning in Today's Environment: Six Imperatives for the Chief Sales Officer," to learn how you can deploy several best practices to achieve unparalleled sales success in your organization. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Data Deduplication: Top CIO Priority for 2009 by Data Domain May 2009 - (Free Research) Deduplication is one of the few IT solutions that cuts costs quickly and improves service levels. ESG believes CIOs and IT executives should look to deduplication for cost reduction projects in their environments. (ANALYST REPORT) VIEW ABSTRACT | GO TO ANALYST REPORT

A Platform Approach To Manufacturing Operations Management by Apriso Corporation March 2009 - (Free Research) From a manufacturing executive's perspective, focusing on an open and flexible Manufacturing Operations Management platform creates a competitive weapon. This research provides a roadmap for creating such a platform in a cost effective way that still delivers benefits, such as higher levels of profitability. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

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