TechExcel CustomerWise (formerly TechExcel CRM) Customer Support Software by TechExcel, Inc.. CustomerWise helps optimize your support process by providing your internal support team with all of the tools necessary to resolve support requests quickly. From incident more... >> Discover more offerings from TechExcel, Inc..
		Enterprise Engineer 3.5 by McLaren Software.. McLaren's Enterprise Engineer application suite assures the integrity of your asset documentation, providing a single point of control to manage the lifecycle of asset related more... >> Discover more offerings from McLaren Software..
		Captaris® Alchemy®: Document Management Software by Captaris. Captaris Alchemy gives organizations the power to archive, index and retrieve images, faxes, email, PDFs, and several other file types with an integrated and scalable more... >> Discover more offerings from Captaris.

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Email Archiving | E-Mail Management | Storage Management | Anti-Spam | Data Security | Disk-based Backup & Storage/ RAID | Customer Service (General) | Anti-Virus Solutions | Document Management | Backup Systems and Services

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Email management suite by Iron Mountain Digital August 2008 - (Free Research) Email management solutions are designed to simplify your email management complexities. In this brief Videocast, legendary British comic, John Cleese, explains why you should want a total email management suite. (VIDEOCAST) VIEW ABSTRACT | GO TO VIDEOCAST

Email Management Services (EMS™) by MessageOne, Inc. July 2008 - (Free Research) Email Management Services provide a total solution for email and BlackBerry® continuity, recovery, security, archiving, e-Discovery, and storage management. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Comparing Email Management Systems that Protect Against Spam, Viruses, Malware & Phishing Attacks by Sunbelt Software. August 2008 - (Free Research) In this whitepaper, Sunbelt Software engaged Osterman Research to survey organizations that are using five different email management systems in order to understand different perceptions about various email management systems. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Email Management in Today's Regulatory Environment - Reasons and ROI Benefits by Kroll OnTrack August 2008 - (Free Research) Email has become the lifeblood of business, more than any other means of communication and any business tool, companies rely on electronic messages for running virtually every aspect of their enterprises. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

22 Things a Domino Administrator Needs to Know About Spam – An Interview with a Spammer by Mayflower Software March 2008 - (Free Research) Spam has become more than just clutter in the inbox; it’s now the leading way to facilitate computer crimes. In this eGuide, read the answers to over 20 questions SearchDomino.com members asked a reformed spammer. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Mail Attender® for Lotus Notes - Archiving and Email Management by Sherpa Software (E-mail this company) Mail Attender® for Lotus Notes is a comprehensive email management tool that gives companies the power to control and manage data residing in email from a central location. Mail Attender can archive documents/attachments, enforce retention policies, delete non-business info & search content.  (SOFTWARE PRODUCT) GO TO DETAILED REPORT

Millions of emails by Iron Mountain Digital August 2008 - (Free Research) None of us have the capability to sift through the millions of emails that come into our organization and pick out the important information. Learn about solutions that can help in this brief Videocast featuring legendary British comic, John Cleese. (VIDEOCAST) VIEW ABSTRACT | GO TO VIDEOCAST

Defining an Email Archiving Policy- Podcast by Dell MessageOne August 2008 - (Free Research) Discover how to implement a comprehensive email-archiving policy that will enforce how users manage and retain their electronic messages. (PODCAST) VIEW ABSTRACT | GO TO PODCAST

Defining an Email Archiving Policy by Dell MessageOne August 2008 - (Free Research) Discover how to implement a comprehensive email-archiving policy that will enforce how users manage and retain their electronic messages. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Archiving Email Compliance with Sunbelt Exchange Archiver by Sunbelt Software. January 2008 - (Free Research) Archiving for compliance is an important step in securing your company’s future. Learn how to select and implement an email archiving solution that will minimize the burden on your Exchange server and help to avoid costly legal penalties in this whitepaper. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Disaster Recovery with Sunbelt Exchange Archiver by Sunbelt Software. January 2008 - (Free Research) Sunbelt’s Exchange Archiver simplifies disaster recovery by using its revolutionary designed Hierarchical Storage Management (HSM). The HSM store is integrated into the SEA server and redirects archived email into various storage media. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Best Practices for Enhancing Email Security and Combating Spam in the Midmarket by McAfee, Inc. April 2008 - (Free Research) Checkout this E-Guide to learn how your organization can address email security with its existing staff through solutions that are easy to implement and do not require any specialized skills or training. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

GFI MailArchiver by GFI Software, Inc. GFI MailArchiver is an email archiving & email management solution with auditing functionality, which ships at an unbeatable price, offers unparalleled performance, is easy to install and requires very little administrative effort.  (SOFTWARE PRODUCT) GO TO DETAILED REPORT

Mainsoft SharePoint Integrator for Lotus Notes by Mainsoft June 2008 - (Free Research) Mainsoft's easy to deploy, client-side plug-in for Lotus Notes 8 provides direct access to Microsoft SharePoint document libraries from within the Lotus Notes user interface. (DEMO) VIEW ABSTRACT | GO TO DEMO

IT Governance in an IBM Lotus Software Environment by Sherpa Software August 2008 - (Free Research) In this webcast, Lotus Notes Domino compliance expert Christopher Byrne will focus on what IT Governance is, what it means, and how it relates to your IBM Lotus Software Environment. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

GFI MailEssentials by GFI Software, Inc. GFI MailEssentials is server-based and installs on the mail server or at the Gateway, eliminating the deployment and administration hassle of desktop-based anti-spam and anti-phishing products.  (SOFTWARE PRODUCT) GO TO DETAILED REPORT

Using Classification to Manage Email Policy for the Enterprise by Titus Labs May 2008 - (Free Research) Email has historically been a weak link in organizational security. Classification and policy based strategies enable email to be managed more securely and effectively. Email classification is a technique for adding metadata and visual labels to email. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

IT Briefing: The Growing Importance of Email Archiving by Arrow ECS Midmarket Group July 2008 - (Free Research) This whitepaper addresses why email archiving is an important subject for integrators to raise with their customers, discusses email management problems and solutions, and finally offers advice on how integrators should be approaching this market (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

IT People Testify by Iron Mountain Digital August 2008 - (Free Research) It is critical these days that you have your eDiscovery strategies and solutions in place. Learn about an eDiscovery solution from legendary British comic, John Cleese, as he explains the importance of eDiscovery benefits of this solution. (VIDEOCAST) VIEW ABSTRACT | GO TO VIDEOCAST

Keeping up with IT Compliance by Websense, Inc. June 2008 - (Free Research) A lot of Windows shops underestimate their storage needs. This expert eBook describes how to achieve the right balance among file storage, email management and other compliance-related tasks. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Message and Document Classification - Advantages for US DoD by Titus Labs May 2008 - (Free Research) Titus Labs has developed a complete family of classification solutions for Microsoft Outlook email and Microsoft Office documents, these message and document classification tools offer many advantages which are outlined in this paper. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

ePowerCenter - Customer Relationship Management and Interaction Solution by Astute Solutions (E-mail this company) ePowerCenter is an award-winning CRM customer service and support, contact center automation, and interaction management solution designed to address the unique needs of consumer-focused companies and their contact centers. It is behind high-impact technical and business results at Global 1000 companies across numerous vertical markets.  (ASP & SOFTWARE PRODUCT) GO TO DETAILED REPORT

The Multi-Channel Call Center Agent - Reality or Myth? - an AberdeenGroup Report sponsored by Astute Solutions by Astute Solutions (E-mail this company) April 2007 - (Free Research) Read how AberdeenGroup's research, which represents a strong cross-section of industry, clearly shows that Best-in-Class companies are moving to multiple channel agent support. To achieve this, companies should look at implementing the recommendations found in this white paper. (ANALYST REPORT) VIEW ABSTRACT | GO TO ANALYST REPORT

TechExcel CustomerWise (formerly TechExcel CRM) Customer Support Software by TechExcel, Inc. (E-mail this company) CustomerWise helps optimize your support process by providing your internal support team with all of the tools necessary to resolve support requests quickly. From incident submission through investigation to a final resolution, CustomerWise refines your support process and increases efficiency and productivity.  (SOFTWARE PRODUCT) GO TO DETAILED REPORT

Combating Spam: Building a Business Case for Anti-Spam Technology by KnowledgeStorm Webinars (E-mail this company) September 2004 - (Free Research) The following KnowledgeStorm Webinar focuses on Enterprise Spam filtering and how to combat spam. Featuring expert commentary from Nucleus Research analyst Shruti Yadav, the Webinar offers advice to organizations grappling with the growing problem of spam. Duration- 60 minutes. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

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