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Browse Directory>   Infrastructure and Systems Management>  Networking and Communications Solutions>  VPN, Extranet and Intranet Solutions
 
ALL RESULTS SOFTWARE SERVICES & RESELLERS HARDWARE RESEARCH LIBRARY
 
Browse Results  1 - 9 of 9
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Improving Customer Support and Help Desk Efficiencies with On-Demand Remote Support by NTR Global
October 29, 2009 - (Free Research) This white paper will help anyone responsible for improving customer experiences with affordable technology solutions to understand why self-service support falls short in terms of immediate customer response expectations, how on-demand remote support delivers immediate ROI benefits, and what to look for in a new remote support solution.
(PRESENTATION) VIEW ABSTRACT | GO TO

The 10 Worst Practices for Technical Support and How to Overcome Them by NTR Global
October 29, 2009 - (Free Research) This white paper will explore 10 of the "worst practices" that are common to customer support operations. We will discuss how these worst practices can creep in to your contact center and ways to deal with them. We will also touch on how to eliminate well‐intentioned management blunders and discuss good and bad uses of support technology.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

The Business Value of Unifying Communications: Avaya and HP ProCurve by Avaya
September 14, 2009 - (Free Research) As Unified Communications (UC) moves increasingly from promise to implementation, questions arise about the best ways to establish UC solutions. This paper describes effective approaches to unifying communications, the importance of optimizing your network infrastructure and how embracing converged communications can increase business productivity.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

The True Cost-Savings Story Behind WAN Optimization by Riverbed Technology, Inc.
March 01, 2006 - (Free Research) Looking for solid data behind the cost-savings story of WAN optimization? In this paper, NetForecast analysts interviewed customers who have deployed this solution, and the results show that this technology has significant strategic business value to companies.
(ANALYST REPORT) VIEW ABSTRACT | GO TO ANALYST REPORT

Cutting Costs with WAN Optimization by Riverbed Technology, Inc.
October 01, 2009 - (Free Research) Did you know it’s possible to cut IT costs without impacting day-to-day IT operations? In fact, when you download this whitepaper from Riverbed on cost-savings through WAN optimization, you’ll discover how businesses of all different sizes have realized a return on investment in just a few months.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

IPv6 Transition Strategy by BT Diamond IP
February 2007 - (Free Research) IPv6 Transition Strategies- Develop a clear, manageable migration path from IPv4 to IPv6.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Practical Strategies to Accelerate Business Applications across the WAN by Blue Coat
April 2006 - (Free Research) As more IT professionals are turning to application & server consolidation, costs and the importance of performance is growing. This white paper takes a look at acceleration technologies - the challenges, benefits, and techniques of this alternative.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

The Unified Remote Access Approach by Blue Coat
May 2007 - (Free Research) Traditional VPN technologies have been pushed beyond the scope of their original design, forcing IT organizations to accept the high cost and complexity of add-ons, extenders, multiple consoles, and thick client software administration. This white paper provides an analysis of existing IPSec and SSL VPN, followed by an overview of Blue Coat RA.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Managed VoIP: More Cost Effective Than You Think by Orange Business Services
July 2009 - (Free Research) Currently over 600 Orange Business Services customers use their VPNs to transport voice and data. Some use a do-it-yourself model; others use a fully managed model. If you're looking for value, the fully managed approach is the less costly and higher quality alternative. Read this paper to find more details about pros and cons of each choice.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

1 - 9 of 9

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