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Managing the Dynamic Desktop by Microsoft Corporation India Pvt Ltd

May 16, 2008 - (Free Research) Read this paper to learn how System Center desktop solutions enable IT to empower users by streamlining the connection of any authorized user to the applications or resources they need—regardless of their location or connectivity.

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How Notebooks Increase Productivity, Enhance Customer Satisfaction, and Have a Reduced Total Cost of Ownership by Dell, Inc. and Intel

October 01, 2008 - (Free Research) Read this Forrester analyst report to learn how increased notebook deployments beyond just the road warriors and to the entire enterprise can benefit your company.

(ANALYST REPORT)

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Get the Facts: Comparing BlackBerry to Alternative Wireless Solutions by BlackBerry

August 2007 - (Free Research) Attend this on-demand webcast now for the latest information on wireless technology that will assist you in making the best wireless decision for your organization.

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Courier Company Uses Blackberry Solution to Help Reduce Operational Costs and Improve Customer Service by BlackBerry

February 2009 - (Free Research) In order to monitor and manage a workforce of independent drivers, the BlackBerry® Enterprise Solution was matched with Air-Trak, a solution that allows companies to track deliveries and receive almost instant updates on driver locations. Read on to discover how this improved operations for a mid-size courier company.

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Blackberry Enterprise Server for Microsoft Exchange - Service Pack: 6 by BlackBerry

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Blackberry Enterprise Server for IBM Lotus Domino - Service Pack: 6 by BlackBerry

February 2009 - (Free Research) BlackBerry® Enterprise Server version 4.1 SP6 supports HTML and rich-content email messages for BlackBerry devices that are running BlackBerry® Device Software version 4.5 or later. IBM® Lotus® Domino® version 7.0.2 or later is required to support rich-content email messages on the BlackBerry Enterprise Server.

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Seeing is Believing: The Value of Video Collaboration by Polycom, Inc.

April 2007 - (Free Research) Many companies are talking about the advantages of video conferencing. But what results can you expect? How much more productivity will you see? What does the boost to collaboration look like? Which business units benefit most? Get the answers here.

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Case Study: Using A Virtualization Solution, Continental Airlines Streamlines Operations, Cuts Costs by Microsoft Corporation India Pvt Ltd

April 2009 - (Free Research) Continental Airlines deployed a beta release of Windows Server 2008 R2 Datacenter to expand its virtualized server and desktop infrastructure. By using improved Hyper-V™ technology and Remote Desktop Services, Continental expects to increase system uptime, implement new services in minutes, and save up to U.S. $1.5 million a year.

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E-Guide: Expert Guide to Matching Virtual Desktops with Your Users' Needs by Citrix

December 2009 - (Free Research) In this expert E-Guide, brought to you by SearchVirtualDesktop.com and Citrix, you will discover how virtual desktops can be used to meet the growing demands of today's businesses. Gain insight into the significant benefits associated with virtual desktop technology and explore the top ways VDI can improve the security of your organization.

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Increase Productivity by Providing Notebooks Beyond the Road Warriors by Intel Corporation

October 2008 - (Free Research) Read this Forrester analyst report to learn how increased notebook deployments beyond just the road warriors and to the entire enterprise can benefit your company.

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Communications Skills for Remote Support by LogMeIn, Inc.

September 2009 - (Free Research) A new era of on-demand remote support has brought with it a unique challenge to the agents who practice it: a new level of transparency for their interpersonal skills. In this white paper, you'll learn from an experienced communications skills expert, 4 specific steps to help supercharge your customer relationships in an era of remote support.

(WHITE PAPER)

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Mastering Disaster Recovery for Mid-Sized Organizations and Remote Offices by Zenith Infotech

October 2009 - (Free Research) A comprehensive disaster recovery implementation is critical to ensuring computing resources maintain operations in the event of a server failure or data loss. Mastering disaster recovery in mid-sized organizations requires the careful identification and implementation of end-to-end backup along with recovery tools and services.

(WHITE PAPER)

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On Demand Webcast: Simplify Your World: A Virtual Desktops Case Study by Dell, Inc.

December 2007 - (Free Research) Virtual desktops can help reign in IT costs and greatly simplify management. Watch now to explore virtualization benefits, trends and architectures. Learn about the role of virtualized iSCSI SANs (storage area networks) to enhance scalability and why you should consider desktop virtualization now.

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Case Study: Continental Airlines Streamlines Operations, Cuts Costs with Virtualization Solution by Dell and Microsoft

April 2009 - (Free Research) To expand its virtualized server and desktop infrastructure, Continental Airlines deployed a beta release of Windows Server 2008 R2 Datacenter. By using improved Hyper-V™ technology and Remote Desktop Services, Continental expects to increase system uptime, implement new services in minutes, and save up to U.S. $1.5 million a year.

(CASE STUDY)

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A Guide To Cloud Computing by GlassHouse Technologies (UK) Ltd.

November 2009 - (Free Research) While there has been much hype around cloud computing, it is critical for executive staff of competitive enterprises to understand and begin planning for internal cloud services. IT executives must own and drive enterprise-wide cloud computing strategies.

(WHITE PAPER)

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Reaching New Heights: High-performing, clustered Workstation environment cuts energy consumption by 50 per cent by Dell, Inc. and Intel

September 2008 - (Free Research) Alenia Aeronautica, an Italian aviation company, wanted to increase processing speeds so that its engineers could run complex electromagnetic equations quickly and cost-effectively. Read this case study to see what solutions Dell had to offer.

(CASE STUDY)

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Presentation Transcript: Online Backup FAQ by i365, A Seagate Company

November 2009 - (Free Research) Trying to decide if online backup, or backup as a service, will be beneficial to your small or midsized business? Check out this presentation transcript, where you’ll learn the benefits and drawbacks of online backup, the major players in online backup today, what to look for when evaluating online backup options, and more.

(PRESENTATION TRANSCRIPT)

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Improving Customer Support and Help Desk Efficiencies with On-Demand Remote Support by NTR Global

October 2009 - (Free Research) This white paper will help anyone responsible for improving customer experiences with affordable technology solutions to understand why self-service support falls short in terms of immediate customer response expectations, how on-demand remote support delivers immediate ROI benefits, and what to look for in a new remote support solution.

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The 10 Worst Practices for Technical Support and How to Overcome Them by NTR Global

October 2009 - (Free Research) This white paper will explore 10 of the "worst practices" that are common to customer support operations. We will discuss how these worst practices can creep in to your contact center and ways to deal with them. We will also touch on how to eliminate well‐intentioned management blunders and discuss good and bad uses of support technology.

(WHITE PAPER)

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Online Backup FAQ by i365, A Seagate Company

October 2009 - (Free Research) Trying to decide if online backup, or backup as a service, will be beneficial to your small or midsized business? Check out this podcast, where you’ll learn the benefits and drawbacks of online backup, the major players in online backup today, what to look for when evaluating online backup options, and more.

(PODCAST)

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The Unified Remote Access Approach by Blue Coat

May 2007 - (Free Research) Traditional VPN technologies have been pushed beyond the scope of their original design, forcing IT organizations to accept the high cost and complexity of add-ons, extenders, multiple consoles, and thick client software administration. This white paper provides an analysis of existing IPSec and SSL VPN, followed by an overview of Blue Coat RA.

(WHITE PAPER)

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For Ceridian, it Pays to Provide High-Quality Support by LogMeIn, Inc.

September 2009 - (Free Research) This case study describes how Ceridian used LogMeIn Rescue to streamline its 50-to 90 day implementation process and to increase troubleshooting capabilities for customer support analysts handling 2,500 calls per day. With Rescue in place, Ceridian has experienced an increase in their customer satisfaction rates, which have grown from 83% to 94%.

(CASE STUDY)

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Access Control Lists (ACLs) by Global Knowledge

August 2009 - (Free Research) In this white paper, we'll take a look at access control lists, often referred to as access lists or ACLs (sometimes pronounced "ackels").

(WHITE PAPER)

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Top 10 Tips for Successful Access Control by FoxT

September 2008 - (Free Research) This paper offers a practical guide to implementing fine-grained access controls with ten aspects that are important to consider when planning an implementation of fine-grained access controls in a corporate server environment.

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